WordPress AI Assistant

We’re excited to introduce an AI chatbot inside the WordPress dashboard to help answer your questions about using the Wake Forest WordPress system. This assistant pulls information directly from this WordPress Guide, ensuring responses align with our approved themes, blocks and best practices. You’ll see it on the main dashboard page when you log in to WordPress, as part of a refreshed dashboard experience designed to make common tasks and resources easier to access.

Whether you’re looking for help with a specific block, site settings, or clarification about how something works, the chatbot can help you find answers without leaving WordPress. It does not make changes to your site or generate content automatically; it’s designed as a guide to point you in the right direction. If your answer isn’t found, the chatbot will automatically submit your request to our Web Request Form, so your request still reaches our team.

As with any AI tool, responses should be reviewed carefully. If something seems unclear or incorrect, please let us know using the Web Request Form so we can continue improving both the chatbot and our documentation.

Why can’t I have an AI chatbot?

This pilot program serves as a proof of concept for future AI development in our WordPress environment. Because the tool is limited to our internal WordPress Guide and only available within the dashboard to authorized users, it carries significantly less risk than a public-facing chatbot and allows us to explore AI in a controlled, low-liability environment.