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As part of our commitment to compliance and accountability, every site must have designated primary and secondary site owners, this is also outlined in our Service Level Agreement (SLA). This ensures that your site has a clearly identified person responsible for its ongoing management and upkeep.

The Site Owner must be a registered user on your site and someone accountable for its day-to-day management.

Updating Your Site Owner Information

To update your Site Owner details, navigate to Site Options in the left-hand WordPress sidebar and click on the Site Owners tab. Then, choose the appropriate users and Save.

Regular Maintenance

We recommend reviewing your Site Owner selections periodically to ensure they reflect any personnel changes within your department. Keeping this information current not only meets regulatory requirements but also streamlines communications and site management.

Reminder: When any user leaves your department and no longer requires access to your WordPress site, their account must be promptly removed. This action is essential to maintain compliance with our security and access policies.

If you have any questions or need assistance updating your site owner information, please contact us through the Web Request Form.